Return Policy: We at Shea Oak Works want you to love your purchase from us. If you are not 100% satisfied with your purchase you can return the product and get a full refund or exchange the product for another one of equal value if you notify us within 10 days of your purchase. Because we build to order, If you want to exchange a product for a similar product of equal value allow two weeks from the date you notify us until the date your new product is ready to be shipped. The customer is responsible for the cost of shipping any returned or exchanged items.